Rawateb (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Rawateb. This policy applies to our website, subdomains, and the Rawateb app. By using our services, you consent to our collection, use, and disclosure of your personal data as outlined in this policy.
Definitions and Key Terms
- Company: Al-dafa Elyoumi Ltd., Riyadh, Saudi Arabia, responsible for your information under this Privacy Policy.
- Country: The Kingdom of Saudi Arabia, where Rawateb or its owners/founders are based.
- Customer: The company, organization, or individual that registers to use the Rawateb Service.
- Device: Any internet-connected device such as a phone, tablet, or computer used to visit Rawateb and use the Service.
- IP address: A number assigned to each device connected to the internet, often used to identify the geographic location of the device.
- Personnel: Individuals employed by or under contract with Rawateb.
- Personal Data: Information that allows for the identification or identifiability of a natural person.
- Service: The service provided by Rawateb as described in the relevant terms and on this platform.
- Third-party service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Website: Rawateb’s site, accessible via this URL: https://rawateb.io/
- You: A person or entity registered with Rawateb to use the Services.
Information We Collect:
We collect information when you visit our website/app, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. Such information includes:
- Identity Data: Name, national ID, date of birth.
- Contact Data: Address, email, phone number.
- Financial Data: IBAN, bank details, salary information.
- Transaction Data: Details about payments and services purchased.
- Behavioral Data: Inferred information about your behavior and interests based on your online activity.
- Technical Data: Device ID, IP address, operating system, browser type.
- Location Data (GPS): Helps provide personalized services and targeted ads.
- Phonebook (Contacts List): To make the app easier to use by saving time accessing your contacts.
- Usage Data: Pages visited, app features used, and time spent on each page.
How We Use Your Information:
- To provide services like salary requests.
- To improve customer experience and optimize our services.
- To communicate service updates.
- To process payments securely.
How We Share Your Data:
- We may share data with third-party services for analytics or marketing, but only when consent is provided.
- Financial institutions to process payments.
- Government authorities when required by law.
How Do We Use the Information We Collect?
We may share your data under the following circumstances:
- With third-party services (e.g., analytics or marketing) when consent is provided.
- With financial institutions to process payments.
- With government authorities when required by law.
- During business reorganizations such as mergers or asset sales.
Data Retention:
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.
User Rights:
You have the following rights with respect to your personal data:
- Access and Correction: You can request access to or correction of your personal data.
- Data Deletion: You may request the deletion of your data, subject to certain conditions.
Data Security:
We use encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your information.
International Transfers
Your data may be transferred to or stored in other countries where our operations, personnel, or third-party services are located. By using our services, you consent to such transfers.
Cookies
We use Cookies to enhance performance and functionality. Disabling cookies may impact website/app functionality. You can block cookies through your browser settings.
Third-Party Links and Advertisements
Our app may include links to third-party websites or display third-party advertisements. We are not responsible for the content or policies of such third parties.
Your Consent
By using our website/app, registering an account, or making a transaction, you consent to our Privacy Policy and agree to its terms.
Changes to Our Privacy Policy
We may change this Privacy Policy as needed. We will notify you of any changes, and your continued use of the Service signifies acceptance of the updated Privacy Policy.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@rawateb.com
Address: Al-dafa Elyoumi Ltd., Riyadh, Saudi Arabia